It was easy to tell that something was blowing up NBC4's A-block at 5pm; relatively unimportant stories were pushed to strange prominence near the top of the block, anchors went too long without handing off reads, takes were sluggish. One of Colleen Marshall's tosses to a liveshot was waved off in mid-sentence.
I get all that. These things happen, and sometimes there's a domino effect that can bury an unsuspecting producer.
But you've got to protect the lead.
In this case, it was a huge story about a pair of teens plotting a Columbine-style attack on a Westerville church and several restaurants in the city's downtown district. Pipe bombs. Automatic weapons. Mayhem. But by the time it finally aired, it was 5:18, and I can't quite figure out why. The only reason to float that story (and elevate some questionable stories to fill) would have involved the combination of three factors: 1) No live shot and 2) no reporter package in house and 3) no script in the TelePrompTer for the anchor to at least vamp with, prove you have the story, apologize for a technical problem and promise the piece is coming up. Otherwise, viewers are going to think the second story is the best thing you've got... which, in this case, was a live-reporter-to-stillstore piece about the State Attorney General filing some environmental lawsuits. There was no tape; it was really just a promo for a 6pm story. And as a lead, it was an invitation for viewers to start looking around.
So, OK, say the liveshot went down. Toss to the package. We know Erin Tate tracked a package as an insert for her liveshot, and presumably fed it back (as opposed to rolling it from the truck). You can have the anchor re-identify the reporter at the end and read the reporter's live tag as an anchor tag. Not great, but you protected the lead.
What if the liveshot was ready but the package hadn't quite turned around? (This seems less likely given the 18-minute lag to air, but what if?) Let the reporter mention there's a problem with the tape, tell the best possible 30-second version of the story, and promise a great package at 6pm. Again, not great, but you protected the lead.
And finally, the doomsday scenario - no live reporter, no package in-house. NBC4's own website had a story filed at 12:24pm and updated at 3:02pm. If nothing else, drag :30 worth of that script over into the prompter, dress it up with a Top Story or Developing Story banner and lead with it. Explain you have a reporter on the story, she has a technical problem and she'll have in-depth coverage of this startling story as soon as possible. A long way from great, but you protected the lead as much as possible.
It's 2007. Viewers understand how TV works, and they'll forgive a technical problem. But if you don't protect the lead and tell them a compelling story, they'll go looking for better material.